Terms & Conditions

Welcome to Paradise Scent! By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order or using our services.

1. General Information

Paradise Scent operates the website paradisescent.co.uk. These Terms & Conditions govern your use of this site and your purchase of products from us. By using our site, you agree to these terms in full. If you disagree with any part, please do not use our website.

2. Products and Availability

  • We strive to display our products accurately, including descriptions, images, and pricing. However, colors, scents, and textures may vary slightly due to device settings or natural ingredient variations.

  • All product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

3. Ordering and Payment

  • When placing an order, you must provide accurate, complete, and current information. You authorize us to charge your selected payment method for the total order amount.

  • Payment is processed securely via [list payment processors]. We do not store your payment information.

  • We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.

4. Pricing and Taxes

  • Prices are listed in GBP and include applicable taxes unless otherwise stated.

  • Additional taxes, duties, or customs fees may apply for international orders and are the responsibility of the customer.

5. Shipping and Delivery

  • We offer delivery to the locations specified on our website. Shipping times vary based on destination and product availability and are estimates only.

  • We are not liable for delays caused by carriers, customs, or unforeseen circumstances.

  • Risk of loss transfers to you upon delivery.

6. Returns, Exchanges, and Refunds

  • Returns are accepted within 30 days from the date of delivery, provided the product is unused, unopened, and in original packaging.

  • To initiate a return, please contact our customer service at [support email]. We will provide instructions and authorization.

  • Refunds will be issued to the original payment method once the returned items are received and inspected. Shipping fees are non-refundable.

  • Customized or limited edition items may be non-returnable; please check product details before purchase.

7. Product Use and Allergies

  • Our products are for external use only. Please read labels and ingredient lists carefully.

  • If you have sensitive skin or allergies, perform a patch test before use. We are not responsible for allergic reactions or misuse of products.

8. Intellectual Property

  • All content on this website, including logos, images, text, and designs, are the intellectual property of Paradise Scent or its licensors.

  • Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Limitation of Liability

  • Paradise Scent shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

  • We do not guarantee that our website will be uninterrupted or error-free.

10. Privacy and Data Protection

  • Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect, use, and protect your data.

11. Changes to Terms

  • We reserve the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site constitutes acceptance of the new terms.

12. Governing Law

  • These terms are governed by the laws of United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in that region.

13. Contact Us

If you have any questions or concerns about these terms, please contact us at:
Email: info@paradisescent.co.uk
Whatsapp: +44 74 55321767
Address:  323 High Rd Chadwel Heath RM66AX

Effective Date: 01/12/2025